Term and Conditions

Last Updated: September 11. 2024.

1. Introduction
These Terms & Conditions (the “Terms”) govern your use of Zyrawave’s website and your purchase of products. By using the site or placing an order, you accept these Terms.

2. Who We Are
Zyrawave is a brand operating in India, selling streetwear products (hoodies, tees, joggers) with print-on-demand fulfillment via a partner provider.

3. Eligibility
You must be at least 18 years old or using the site with parental consent.

4. Accounts
If you register an account, you agree to provide truthful info, keep login credentials secure, and be responsible for activity under your account.

5. Orders & Products

  • We strive for accuracy in product descriptions, images, sizing, and colors; but minor variations may occur due to printing processes.

  • Once an order is submitted and entered into production, cancellations or changes may not be possible.

6. Pricing & Payments

  • All prices are in INR, inclusive of applicable taxes unless otherwise specified.

  • Payment must be made through accepted methods (cards, UPI, wallets etc.) before order processing.

7. Shipping & Delivery

  • Order processing (printing, packing) takes about 2-5 business days, depending on the product type.

  • Shipping times vary based on your location. We aim to deliver promptly but are not liable for courier delays.

  • You will receive tracking details when your order is shipped.

8. Returns, Exchanges & Refunds

  • We accept returns/refunds for defective, misprinted, or damaged items. You must report such issues within 7 days of delivery with photo/video evidence.

  • If size/design issue only (and no defect), return/exchange may not be accepted or may incur cost to you.

  • Refunds, when approved, processed to original payment method within 7-14 business days.

  • For undelivered or returned orders due to incorrect address or refusal (RTO), additional shipping or handling charges may apply.

9. Ownership & Intellectual Property

  • All content, designs, logos, text, and graphics on Zyrawave are owned by us. You may not reuse them without permission.

  • If you submit any artwork to us, you represent that you own the rights and are not infringing others’ copyrights.

10. Limitation of Liability

  • Zyrawave is not liable for indirect, incidental, or consequential damages.

  • Our maximum liability for any order is limited to the amount you paid for that order.

11. Governing Law
These Terms are governed by Indian law. Any dispute will be resolved in courts or arbitration in [Your City, e.g., Ludhiana, Punjab].

12. Changes to Terms
We may modify these Terms; when we do we will post the updated version with “Last updated” date. Continued use means you agree to them.